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Elder Information

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    How do I set up my account?

    Please watch the video tutorial for details on this topic.

  • Can I order Central Monitoring without any paired Caregivers?

    No. You must have at least one paired Caregiver in order to subscribe to the Central Monitor feature.

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    How do I pair with my Caregiver?

    Please watch the video tutorial for details on this topic.

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    How do I initiate a “Call for Help”?

    Please watch the video tutorial for details on this topic.

  • Can I test the connection to the Central Monitor without triggering an emergency response?

    Yes. From your Apple Watch® wipe the main screen to the left to reveal the Test System screen. Press the “Test System” icon and with proper function, you will receive a notification that the test signal has been received.

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    How do I install FallCall™ Lite on my Apple Watch® Face?

    Please watch the video tutorial for details on this topic.